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Return Policy

Faucetsdeal.com promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise. Please adhere to the following return policy:
The following items may be returned for a refund: 

  • Merchandise that has not been removed from its original packing.
  • Defective merchandise.
  • Merchandise that was mispacked or was not shipped correctly.
  • Merchandise that has not been installed.  

We are not responsible for any labor costs, which occur as the result of the installation of wrong or defective parts. In addition we are not responsible for lost shipments. You must file a lost shipment freight claim with the respective shipper.

Exception:

  • Clearance items are not eligible for return unless defective. Please be aware that due to the nature of clearance sales, the item immediately falls under manufacturer warranty.
  • Returns can only be made within 30 days of receiving your product(s).Exchanges can only be made within 60 days of receiving your product(s), be in resalable / new condition; restocking fees may still apply.
  • All returns must be over $15 in total value. Any return for less than this total amount may not be permitted.
  • Merchandise must have not been damaged in freight transit.